Cookies Policy

Introduction

This Cookies Policy explains how LuckyWins uses cookies and similar tracking technologies when you visit our website or use our online casino services. It is effective as of 1 January 2026 and was last updated on that date. By continuing to use the LuckyWins platform, you consent to the use of cookies as described in this policy, unless you choose to disable them through your browser settings.

What Are Cookies

Cookies are small text files placed on your device when you visit a website, allowing the site to recognise your browser and remember certain information across sessions. LuckyWins uses both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. These technologies help us deliver a secure, functional, and personalised gaming experience.

Necessary Cookies

Necessary cookies are essential for the core functionality of the LuckyWins website, including account login, session management, secure payment processing, and age verification checks. Without these cookies, key features such as accessing your account or placing wagers may not work correctly. These cookies do not require user consent as they are strictly required to provide the services you request.

Analytics Cookies

Analytics cookies allow LuckyWins to collect information about how visitors interact with our website, including pages visited, time spent on the site, and navigation patterns. This data is aggregated and used to improve website performance, identify technical issues, and enhance the overall user experience. We may use third-party analytics providers who process this information on our behalf under strict confidentiality obligations.

Marketing Cookies

Marketing cookies are used to deliver relevant promotions, track the effectiveness of advertising campaigns, and personalise offers displayed to you both on the LuckyWins site and on third-party platforms. These cookies may be set by us or by advertising partners and can track your activity across different websites. You can opt out of marketing cookies at any time without affecting your ability to access core account features.

How We Use Cookie Data

LuckyWins uses cookie data to authenticate users, remember preferences, detect and prevent fraudulent activity, and support responsible gambling tools such as deposit limits and self-exclusion settings. Aggregated analytics data helps us refine game offerings and website design. We do not use cookies to collect sensitive personal information beyond what is necessary for account security and service functionality.

Managing and Disabling Cookies

Most web browsers allow you to control cookies through their settings, including blocking or deleting cookies entirely or on a site-by-site basis. Disabling necessary cookies may prevent you from logging in, playing games, or completing transactions on LuckyWins. Instructions for managing cookies are typically available in the help or settings menu of your specific browser.

Retention Periods

Session cookies are automatically deleted once you close your browser, while persistent cookies used by LuckyWins are generally retained for periods ranging from thirty days to twenty-four months, depending on their purpose. Necessary cookies related to account security may be retained for the duration of your active account plus a limited period thereafter. Analytics and marketing cookies are periodically reviewed and refreshed in line with our data retention practices.

Third-Party Cookies

Certain cookies on the LuckyWins website are placed by third-party service providers, including payment processors, analytics platforms, and advertising networks. These third parties may collect information about your browsing activity across multiple websites in accordance with their own privacy and cookie policies. LuckyWins does not control these third-party cookies and encourages users to review the relevant third-party terms for further details.

Updates to This Policy

LuckyWins may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any material changes will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we use cookies.